Assistant Store Manager

Assistant Store Manager

St. Helena

Ensures all customers have a positive experience as they arrive, shop and exit the facility. Provides guidance on the selection, demonstration leading to the selling of merchandise. Owns retail sales responsibilities with the guidance of the store Manager.
 

KEY MANAGEMENT RESPONSIBILITIES:

  • Reviews performance activities with Store Manager to determine appropriate coaching and drive performance.
  • Guides Team to anticipate customer’s needs and assists with the scope of their projects.
  • Responsible for daily team huddles to kick off priorities, training, etc.
  • Conducts bi-weekly customer service training seminars.
  • Actively seek to develop cross training capabilities.
  • Responsible for on boarding and training of all new store associates.
  • Manages expenses to include wage to margin, overtime, meals and facility support, etc.
  • Creates work schedules for reporting employees.
  • Ensures breaks and meal periods are taken correctly to minimize meal violations.
  • Tracks employees’ time in the time and attendance system (ADP).
  • Works closely with inventory control on product counts to assure accurate inventory levels reducing out-of-stock and time-to-fill requirements.
  • Opens and closes the facility.
  • Disperses cash funds for registers as needed.
  • Attends all leadership meetings and gives an update on performance as needed
  • Performs other duties as assigned

KEY SALES CAPABILITIES:

  • Offers a friendly greeting, smile and makes eye contact with customers.
  • Asks open ended questions about customers’ projects in order to determine their needs and level of expertise.
  • Demonstrates and offers appropriate product solutions.
  • Actively seek out customers on the sales floor and aisles.
  • Escort customers to appropriate merchandise throughout facility.
  • Maintains the in-stock, down-stock, facing condition of products.
  • Observes store areas for potential theft and security risks.
  • Maintains a clean, safe and organized store (products and general appearance)
  • Maintains current knowledge of company products and their locations in the facility.
  • Maintain current knowledge of store services, i.e. key cutting, paint mixing, cutting of chain and wire.
  • Attend mandatory safety meetings.
  • Consistently exhibits Brand Behaviors.

KNOWLEDGE/SKILLS:

  • Exceptional customer service skills
  • Outstanding verbal, written and critical thinking skills
  • Problem solving capabilities
  • Basic computer skills including POS, word and excel
  • Construction, electrical, plumbing, painting or landscaping highly desired

EDUCATION/EXPERIENCE:

  • 5+ years Retail supervisory or Trade experience (plumbing, electrical, construction, painting, or landscaping)
  • 3+ years’ experience in roll of leading people

 

Application Form

One file only.
100 MB limit.
Allowed types: pdf, doc, docx.
One file only.
100 MB limit.
Allowed types: pdf, doc, docx.

Contact Information

(Note: We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and a skills and agility test.) We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety, or morale, or if doing so could create conflicts of interest.

Educational Background

References

List below three persons not related to you who have knowledge of your work performance in the last three years.

Reference One

Reference Two

Reference Three

Employment History

Most recent employer

Next most recent employer

Next most recent employer

Please carefully read each paragraph below, and enter your initials after each one
I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery.
I hereby authorize Central Valley to thoroughly investigate my references, work record, education and other matters related to my suitability for employment unless otherwise specified above. I further, authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.
I understand that nothing contained in the application, or conveyed during any interview which may be granted or during my employment, if hired, is intended to create an employment contract between me and the Company. In addition, I understand and agree that if I am employed, my employment is for no definite or determinable period and may be terminated at any time, with or without prior notice, at the option of either myself or the Company, and that no promises or representations contrary to the foregoing are binding on the company unless made in writing and signed by me and the Company's designated representative.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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