At Central Valley. we stand behind every product we sell.
See the back of your sales receipt to learn more about our returns and refunds policies.
For Stock Products:
If for any reason you are not 100% satisfied with your product, return it in the 30 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. Some exceptions and conditions apply*.
Returns with the original sales receipt will be refunded by the original method of payment.
Returns without the original sales receipt only available to charge account customers.
A 10% handling charge will be assessed on stock goods returned for credit.
There are no returns on tinted paint or stain, pre-hung doors, window unites, trusses, products that have been cut to length, modified or customized in any way, special order products, and certain products for hygienic reasons (e.g. toilet seats, masks, gloves, etc.).
Gift cards, gift certificates and store credits cannot be exchanged or returned for cash or credit.
There are no returns on used power equipment (including but not limited to lawnmowers, trimmers, etc.)
Damaged or defective products are subject to the legal or manufacturer’s warranty, as applicable.
Notwithstanding our full Terms of Sale, Central Valley reserves the right to limit or refuse a return for a reason not stated above. This Return Policy may be modified at any time without notice.